* Qualified Local agents
All Pyala Travel Partners are selected carefully. We know all agents personally and work with them already for years. They are established travel consultants and meet all standards to be a certified touroperator. For sure they have a longstanding experience in travel business. They focus on high personal service, private guiding during excursions and meshmerizing local activities. We choose them also because they encourage activities like our Meet a locals.
* Insolvency Security
We want your holiday to be worry free! In the unlikely event that something does happen to your chosen agency (for example the insolvency of the local agency) we have a network of qualified alternative agencies that are ready to step in and offer you a similar replacement trip.
We are a member of the Dutch Insolvency Security SGR that has high financial standards for its members and we are checked every year. Also, in the unlikely event Pyala Travel itself goes bankrupt, clients from The Netherlands, Belgium, Germany and the UK are safeguarded against this. More countries will follow.
Also we are part of the Dutch Association of Travel Agents (ANVR) that also asks high standards of its members, among others and worldwide liability insurance. Being a Dutch organization means we're subject to strict Dutch financial laws.
You pay to our Dutch bankaccount (20% immediately after booking and te remaining 80% 6 weeks prior to departure). The money will remain in our bankaccount until shortly before departure, allowing extra security.
* Best Price
You book directly to our local agents and skipp the middlemen.
This means you pay the best price possible for reliable personal service, balanced itineraries, nice hotels and local excursions which are difficult to book on your own
* Personal Contact
When you make an inquiry you directly send your request to our local agent in the country you like to travel to. You receive a personal e-mail within 24 hours and most of the time the same (working) day with all information you need. You stay in contact with the same travel consultant from the day you make the inquiry til the day you arrive back home from your holiday!