Vietnam Reviews | Customer Feedback | Pyala Travel

Read the feedback from our customers, who have travelled with Pyala Travel to Vietnam.

Customer Reviews


What our customers say about traveling with Pyala Travel.
Review February 28 2016

Dear. Mr Dzung & Mrs. Tuyet, 
We have a great time here in Sapa. You arranged it very good. We enjoy our trip.  Absolutely great trip with stunning views and TOP hotels. 
Superb!! Thanks for this beautiful experience.  
It was and still is a great trip.
Very varied items seen of your beautiful country.  The stunning trip from Hué to Hoi An, the lovely Homestay on Mekong river.  It was all perfectly arranged by you; big plus for that! Can i put a review on your website. 
Our feedback for you to make anything more perfect as it is already:  
1. The tour guide in Hué was a very nice girl but still too young and focused more on me (Richard) then to Riska. Actually it's better to spread your attention to both of us...  
2.  We think it's better to stay one day less in HCM city because there are more interesting places to see for the tourist.   
3. We had an on a small sampan-boat on Mekong river.  So I hope this will help you to serve the tourist even better then it already is.  We will definitely recommend you to book a trip to Vietnam because it was TOP! Thanks for everything. 
 I invite you on Facebook :-) so you can check our pictures of this trip; they are beautiful.   
We keep in touch and for now & so long Mr. Dzung.   
Warm regards from us.
 Riska and Richard
February 20 2016


"First and foremost it was a great trip that left little or nothing to be desired! Thanks!"

"Quality of the local agent/guides/drivers: very good. For transfers they were almost always punctual. Because of traffic some were later, but nothing to complain about. The guides were very good. Our guide for the first 7 days of trekking in the north was a super guy. He was always in a good mood and gave lots of explanation. He was also very flexible. Nothing to criticize. In the south, very friendly guides. It was a shorter trip so we formed less of a bond but it was also very good."

"Pyala Travel leaves nothing to be desired. They are always quick to answer questions via e-mail. They are very flexible and you can choose whatever you want to do and they will organize it. Top!"

"If in the future we take another trip to Asia, we will definitely do it through Pyala Travel."

"We were very satisfied with the organization of the trip. All drivers and guides were on time and the flights were well arranged."